Frequently Asked Question
This FAQ is valid for
easyDCP KDM Generator+  as Permanent License up to version 1.4.411
easyDCP KDM Generator+ as Permanent License from version 4.0.X


Update easyDCP KDM Generator + 1.4.411 to version 4.0

  • With the update to the new version 4.0, there is also a major update of the easyDCP KDM Generator+ for the first time.
  • The update is available for customers with valid service.

In principle, the new programs can be operated with the new Online Activation or with the Offline Activation:

  • With Online Activation, new server certificates must be issued for technical reasons.
  • In order to be able to continue using exhibited DKDMs, we recommend to use the new easyDCP KDM Generator + 4.0 in Offline Activation on the same hardware as the previous easyDCP KDM Generator + 1.4.11.

With Offline Activation, please note that the password is required which was set during the creation of the license and certificate request for the previous server certificates.

And this is how you find your new easyDCP KDM Generator+ 4.0:

  1. Login to the webshop as usual.

  2. Select My Products in the top menu.

  3. You will find a new section: Single Licenses 
    Besides easyDCP licenses up to Version 3.8.9 (without service) and easyDCP plugin licenses, you can also find your new easyDCP KDM Generator+ 4.0 license. 

  4. When you select a desired easyDCP Plus / IMF Studio application entry, a submenu opens. Here you can select different services like e.g. download, migration and activation.
    Available services depend on the type and the status of the license. 

As part of the conversion to the easyDCP Plus and IMF Studio packages, we have migrated your easyDCP KDM Generator+ 1.4.411 (with valid service) to Version 4.0 as Single License. You can find an overview of your previous licenses in My Products after the section Single Licenses with the button Previous Licenses.

Complementary License

To generate a complementory license of your new easyDCP KDM Generator+ 4.0, please contact us with this form.

If you have already worked with a Complimentory License in Version 1.4.411, please activate the new complimentory license from your new easyDCP KDM Generator+ 4.0 on the same hardware as the previous Complimentory License
Then the existing certificates will be adopted.