Tag: Order confirmation 4.0
Found 4 FAQs and 0 videos.
This FAQ is valid for
easyDCP Plus  Status: Permanent License  from Version 4.0.1  
IMF Studio Status: Permanent License from Version 4.0.1  

 

How do I activate the new online roaming services if I have already activated the new easyDCP version in the Offline mode?

  • The affected easyDCP Plus / IMF Studio (Version ≥ 4.0.1) is already installed and activated as Offline License.

The reset to the online activation takes place in 2 steps. 

Step 1: Preparation of the easyDCP Plus / IMF Studio Program

  • Navigate to Preferences/Options > Activation Status 
  • Press the Button "Remove License & Certificates"
    (older versions use alternate "Remove from settings")

  

  • Restart the affected easyDCP program and it will start again in online login mode.
    NOTE: You can't start the application with Online Activation without reset it also in your account settings 

Step 2: Re-activate the online activation in the webshop www.easyDCP.com

    1. Login in your account at www.easyDCP.com
    2. Select My Products
    3. Select the product you need to remove offline license 
    4. Select: "Remove Offline License"

Note:

  • Since server certificates are tied to the system hash, they become inaccessible after a migration. New certificates will be automatically created, but all KDMs issued to the old cerificates will no longer be accessible. Please check our FAQ: Server- and Signer- Certificates.
  • The offline license and legacy licenses you may have activated as parent to the offline license will be removed as well. 
  • When may receive the message that migration ist not available. This will occure when you have migrated a offline license within the last 6 month before. 
This FAQ is valid for
easyDCP Plus:   all applications  all licenses types from version 4.0  
IMF Studio: all applications all licenses rypes from version 4.0  

 

How to use the Online Roaming service

Conditions:

  • You have downloaded the desired easyDCP Plus or IMF Studio installer from the webshop at MY PRODUCTS and installed it on your hardware.
  • The intended hardware has a permanent internet connection.
  • Customers with a permanent license have not set up the Offline Activation mode and have valid service.

Follow these steps:

  • Start your application
  • Enter your login data in the login window

    Username/Password
    Use the login data for username and password as for www.easydcp.com

    Device Name
    Create your individual device name.
    The computer name will appear by default.

    Remember Password
    Select to save your login settings on this computer.

    Demo/Offline Mode
    Start your application without login data in Demo Mode with limited functions.

  • After logging in, your application starts
  • Now you can use your appliction

The application is now already in the Online Roaming mode. The usage of the same easyDCP program on another system will initially be blocked and a message window appears with corresponding information.

When you have closed the application on your current PC, you can start the same application on another PC on which it is installed, too.  Use the same login process to start the application. 

The use of the Online Roaming license procedure can be mixed between WINDOWS and macOS.

The new Online Roaming mode is available for each individual easyDCP Plus or IMF Studio program within the respective package.

If the service has expired and has no longer been extended, roaming is limited to the latest registered hardware.

This FAQ is valid for
easyDCP Plus:   all applications  with permanent license   from version 4.0  
IMF Studio: all applications  with permanent license  from version 4.0  

 

How to use your application with Offline Activation

Conditions: 

  • You have downloaded the desired easyDCP Plus or IMF Studio installer from the webshop at MY PRODUCTS and installed it on your hardware.
  • You have a permanent licence.
  • You have switched in the Webhop under License Packages the corresponding license to Create Offline License


For your information: When using your easyDCP application with Offline Activation, the services "online activation" and "roaming mode" are deactivated!

Follow this steps:

  • Start your application:
  • Start the program in Demo/Offline Mode mode via the login window

    Username/Password/Device Name/Remember Password
    Ignore these fields

    Demo/Offline Mode
    Launch your application in demo/offline mode

  • Select "Preferences (OSX)" or "Options (WINDOWS)" in the application. Use option "Activation Status" and select "Request License&Certificates".

         
  • Fill out the form according to the instructions displayed and select "Submit". The easyDCP website opens automatically in your browser.

         https://www.easydcp.com/sync/images/activation/3_6/request.png
  • Log in to your account and select the license to be activated. The license and certificate set will be created.

                https://www.easydcp.com/sync/images/activation/select.png

  • Download your "License & Certificate" set from your license status. Go back to your easyDCP application where you want to activate the Offline mode. Open the same menu as in the previous step and import the "License & Certificate" set with the option "Import License & Certificates".

         
  • Now the offline mode is activated and you can use your program as usual.

  • An online connection of the respective hardware is no longer required.

  • The Online Activation mode is deactivated for this license.  

If you need to use your application again in roaming mode with the online activation, please contact us here.

This FAQ is valid for
easyDCP Plus:   all applications   all licenses types from version 4.0  
IMF Studio: all applications   all licenses types from version 4.0  

 

How to use your application with Online Activation

Conditions:

  • You have downloaded the desired easyDCP Plus or IMF Studio installer from the webshop at MY PRODUCTS and installed it on your hardware.



  • The intended hardware requires a permanent internet connection.

Follow these steps:

  • Start your application
  • Enter your login data in the login window

    Username/Password
    Use the login data for username and password as in www.easydcp.com

    Device Name
    Create your individual device name.
    The computer name will appear by default.

    Remember Password
    Select to save your login settings on this computer

    Demo/Offline Mode
    Start your application without login data in Demo Mode with limited functions.

  • After logging in, your application starts
  • When you login for the first time, the licenses and certificates for the respective hardware are automatically created and loaded in the background
  • You are now ready to use the program

Note that a permanent internet connection is required. Nevertheless, whenever the Internet connection is interrupted, a seperate window with corresponding information will open after a predetermined period of time. All data will be cached in your project file for security.

Find more Informations about the Roaming service here.